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What You Need to Know Before Using Ticketmaster

Learn your rights and responsibilities when accessing Ticketmaster.

Buying and Using Tickets or Gift Cards

This covers what to expect when purchasing standard (primary) tickets or buying or using a Ticketmaster gift card.

Buying Resale (Secondary) Tickets

Understand how resale tickets work and what protections are in place when you buy from our resale marketplace.

Booking Travel Packages

If you’re purchasing a travel package or booking a hotel through Ticketmaster, this policy explains what’s included and how it works.

Selling Tickets

If you’re posting or selling tickets on our platform, this policy outlines your responsibilities.

For Everyone Who Shares Info With Us

Our privacy policy explains what data we collect, how we use it and how we keep it safe.

What to Expect When Someone Sends You a Ticket

This policy explains your rights and what happens when you receive a transfer through Ticketmaster.

Paying with Ticketmaster Installments

Understand how Ticketmaster Installment plans work, including eligibility, payment timing, and key terms.

Can’t find what you’re looking for?

Visit our Help Center to quickly find FAQs on popular topics.