Prevent costly website mistakes with a simple question: What problem are you trying to solve?

Have you ever had an idea for a new feature on your website and asked a developer to make it, only to find that it didn’t meet your needs? All that money! And frustration! We have spent decades building nonprofit websites and we've found that a simple question can help you avoid this pitfall. Start with why — what problem are you trying to solve? Clare Parkinson and Allie Thorpe on our team wrote about times we asked our clients why. In each case, the simpler (and cheaper) solution was the better one! https://lnkd.in/ezH_SBBV Worth reading if you're considering a website project this year, and want to feel prepared when you talk to any web development agency. Save money and solve real problems!

Yes! Asking "why" can save so much money for a client. At Congruity Works, its led us to frame curiosity as a central value. I think this "consultative" vs. "transactional" framework is an important layer on that.

That is the most important question for any project.

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